Looking for a proactive partner to support your IT Systems? Need priority service? Call Crossware and we can give your company first class technical support.

Support Services

Many of our clients require more than 9 to 5 assistance, which is why Crossware tailors support plans to meet client needs.

Support from Crossware is available by phone, fax, email or via our website, depending on the package you purchase.

Crossware currently looks after clients in eight different countries across three continents, all on customised support plans. Talk to us today about your needs.

Telephone support is also available, charged at an hourly rate. You don’t have to be a Crossware customer to take advantage of this service.

Our support clients appreciate:

- our responsiveness and professionalism
- rapid access to product specialists
- extended hours of support


To contact our helpdesk, call +64 9 379 7042 or email support@crossware.co.nz.

For a support plan quotation please contact us.

Extended hours
Responsive & professional
Access to Lotus Notes specialists
Backed by IBM Technical Support
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Crossware is New Zealand's leading knowledge management IBM business partner, recognised by IBM as one of its top knowledge management partners worldwide.
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