Need to contact the Crossware support help desk? You've come to the right place.

If you cannot find a solution to your technical problem under Self-Service Support, you can contact the team and we will endeavour to respond to you as soon as possible.

"Thanks a million for the support you gave us yesterday. Our customer is now busy doing some tests. Due to the quick response from you (although it was well after working hours) we were able to get the product at a business test level.
Thanks again, much appreciated. I am impressed with the product!" - Franco van Vuuren, Autumn Leaf, South Africa.

You can contact us by or alternatively clicking the 'contact' button.

Please state in your email the following information:

- The version of Lotus Notes that you are using
- The version of Lotus Domino that you are using
- The version of Crossware Mail Signature you have installed
- A description of the problem (with some screenshots if possible)

If your question relates to a configuration issue, or you need help with designing your email signature, please also attach a zipped copy of your esig.nsf database.

In the event of an urgent support issue you can obtain telephone support during New Zealand business hours of 8:30am to 5:00pm, Monday to Friday.